Terms & Conditions

  • NO food or drinks are permitted inside the auditorium.
  • NO cameras, phones, or video recordings are allowed to be used during the show.
  • The age limit indicated on the show ticket must be respected.
  • NO refunds are permitted unless the event is cancelled or postponed.   Exchange of tickets can only be conducted prior to the start of the show.
  • Only tickets sold via our official sales channels shall be honored. Tickets may not be resold or offered for resale under any circumstances.
  • Tickets shared over social media with the barcode visible before the start of the show may be cancelled.
  • Anytime during the show, and for any reason, should the ticketholder decide to exit the venue, a re-entry may not be granted to the auditorium due to security reasons.
  • Auditorium doors will close at the time indicated on the ticket.
  • Late entries will not be allowed except during the intermission.
  • Neither the promoter nor the venue can accept responsibility for lost or stolen items.
  • Violating any of the above terms and conditions grants us the right to cancel your tickets without refund and deny you from attending or continuing the show.